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FAQs

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Office

Kaindorf 15
8224 Kaindorf
Österreich

Email us

office@microcoaster.com

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Frequently asked questions

💰 Is it really worth the price?

Yes! Our MicroCoaster system is designed for detail-oriented and tech-savvy enthusiasts. It offers realistic physics, modular customization, and high-quality materials—far beyond typical model kits. Quality and innovation come at a price, but what you get is a unique experience that’s absolutely worth it.

🛠 Do I need special technical knowledge to set it up?

No, our system is designed for both beginners and experienced model builders. We provide easy-to-follow instructions, a growing community, and support to guide you every step of the way. If you have any questions, we're here to help!

📦 What if something breaks or I need spare parts?

No worries! With our Satisfaction Guarantee, you can be sure that your MicroCoaster kit will always work as intended. If a part breaks or stops working under normal use, we’ll replace it free of charge. (Please refer to the instruction manual included with your kit—improper handling may void the replacement guarantee.) We also offer additional spare parts and upgrade options to keep your setup running smoothly.Our goal is to ensure that your MicroCoaster works perfectly—whether you need replacements or want to upgrade your setup.

🏠 Do I have enough space for a track?

Absolutely! The system is modular and adapts to both small and large spaces. You can start with a compact layout and expand over time. Take a look at what other coaster enthusiasts have built with our sets—some of their creations are incredibly compact and fit perfectly on a small desk!

⚙️ Can I really bring my own ideas to life?

Yes! Our track and elements are highly customizable, allowing you to create your own layouts. You're not limited to pre-designed tracks—you can fully unleash your creativity! Some of our customers have even built entire theme parks using our sets and taken customization a step further by repainting our train models to match their unique vision.

🤔 Is this just a toy, or is it meant for serious model builders?

MicroCoaster is not a toy but a carefully engineered system for model-building and roller coaster enthusiasts. It combines engineering and realistic physics—perfect for those who appreciate precision and functionality.

🔄 Can I expand my MicroCoaster kit later?

Absolutely! MicroCoaster is designed to grow with you. Whether you start with the Starter Kit or jump straight into the Legacy Kit, you can expand your coaster at any time with our upcoming expansion packs.

 

🔹 Start small, build big – If you're just getting started or working with a budget, the Starter Kit is a great way to begin. You can always add more track, supports, and special elements later.

🔹 Modular by design – All parts are fully compatible, so you can expand your layout piece by piece without restrictions.

🔹 More expansions coming – We’re working on new expansion packs, including loops, corkscrews, and more, so your MicroCoaster can keep evolving.

 

So whether you're starting small or going all-in, your MicroCoaster journey is just getting started!

🌎 Do you ship worldwide?

Yes! We offer worldwide shipping, but with some important details to keep in mind:
Orders within the United States and the European Union ship for free — no extra costs. Shipping costs outside the US & EU will be noticeably higher. Final rates depend on your location and will be calculated at checkout. Also, if you order from elsewhere, local import taxes may apply. These are not included in the product price and can range from €40 to €150, depending on your country. Please check with your local customs office for exact fees.

🔋 Does the system require batteries or an external power source?

Our Lift Units are motorized and can be powered either with LiPo batteries or via a USB-C cable. The rest of the system is designed to function naturally using realistic physics, just like a real roller coaster. This allows for both manual and automated operation, giving you full control over your setup!

📖 Is there a manual or support available if I need help?

Absolutely! Every kit comes with a detailed instruction manual to guide you through the setup process. Additionally, we have a growing community, our own Coaster Review Youtube Series for inspiration, and a support team ready to assist you if you have any questions.